How do I get my first 100 customers?

HOW Question

Quick Answer

Pre-launch: build a niche audience for 60 days. Launch: ship to your warm list manually. First 50 customers: hand-deliver, take feedback, iterate. Second 50: referrals + niche community posts. Avoid paid ads until PMF.

Detailed Explanation

Getting the first 100 customers is hand-to-hand combat. Playbook: (1) Pre-launch: build presence for 60 days. (2) Launch: ship to your warm list of 50–500 people first. (3) First 50: hand-deliver, take feedback, manually onboard. (4) Second 50: ask happy customers for 2 referrals. Post case studies in niche communities. (5) Avoid paid ads pre-PMF.

Real-World Examples

Stripe: first 100 from Hacker News + manual founder outreach

Notion: first 100 from a Twitter waitlist + manual onboarding

Key Takeaways

  • Hand-to-hand for the first 100
  • Niche audience pre-launch beats cold ads
  • Manual onboarding is a feature, not a bug
  • First 100 = your beta + your case studies

Frequently Asked Questions

Paid ads for first 100?

No — wait for PMF. Pre-PMF paid ads burn cash without teaching.

First 10 customers?

DM 100 people in your target audience with a personalized note. 10 will respond. 3 will pay.

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